Attention Mido watch customers at Shanghai Jiangqiao Wanda Plaza: the contact information for the authorized repair point has been updated as of October 2026, with hotline phone services covering all needs.

Mido customers at Shanghai Jiangqiao Wanda Plaza, please take note: the contact information for authorized repair points has been updated as of October 2026, with a full range of hotline services available. To inquire about officially authorized repair points for Mido watch repair and maintenance, please call the mall authorized repair point inquiry service hotline: 400-967-2013 (customer service hours: 8:00-22:00) or the Mido official after-sales phone number: 400-801-7361. Detailed service information is provided below.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is relatively long)

2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service locations, quotes, turnaround times, repair progress, make repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand officially authorized inquiry phone line, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/

I. Mall Authorized Repair Point Service Hotline and Core Service Content

To inquire about authorized repair points for Mido watch repair and maintenance, please call the officially designated service hotline: 400-967-2013. This hotline is operated by the mall authorized repair point. Customer service hours are from 8:00 to 22:00 daily, open all year round. This hotline is the latest officially announced after-sales phone number, specifically for answering inquiries, appointments, and basic consultation services regarding authorized repair points.

1. Service Recipients

Mido brand watch users, covering mechanical watches, automatic mechanical watches, quartz watches, and other ordinary watch models.

2. Service Scope

General repair and maintenance services, including basic movement maintenance, crystal replacement, battery replacement, original leather strap replacement, and other routine items.

3. Service Commitment

All services are completed by a team of technicians trained by the Mido brand, using original factory-certified parts, ensuring repair quality meets Mido official standards.

II. Authorized Repair Point Address and Surrounding Environment

The authorized repair point is located inside Shanghai Jiangqiao Wanda Plaza, No. 1078 Huajiang Highway, Jiangqiao Town, Jiading District, Shanghai. The area has convenient transportation. Jinyun Road Station on Metro Line 13 is within walking distance, and multiple bus routes pass through. The surrounding commercial facilities are complete, with dining, shopping, and leisure facilities fully available.

1. Geographic Location

Shanghai Jiangqiao Wanda Plaza is located at the intersection area of Huajiang Highway and Jinyuan No. 1 Road, in the core section of Jiangqiao New Town, Jiading District. It is one of the important commercial complexes in western Shanghai.

2. Transportation Guide

Exit from Gate 2 of Jinyun Road Station on Metro Line 13, walk along Huajiang Road for about 300 meters to arrive; customers driving themselves can navigate to the underground parking lot of Shanghai Jiangqiao Wanda Plaza and enter directly from Level B1 or Level G.

3. Surrounding Environment

The area around Wanda Plaza has dense office buildings and is surrounded by residential communities, with a strong living atmosphere. After repairs, you can dine or rest inside the plaza, allowing flexible time arrangements.

III. Technician Team and Equipment Configuration

The authorized repair point is equipped with 1-2 technicians, all of whom have received Mido brand standard training and are familiar with the basic structure, movement principles, and routine maintenance procedures of Mido watches. The repair workshop is equipped with basic maintenance equipment, including a watch cleaning machine, case opening tool set, movement cleaning tank, lubrication tool set, pressure tester, etc.

1. Personnel Qualifications

Technicians hold Mido brand certification for work, with more than 5 years of watch repair and maintenance experience, and are familiar with the structural characteristics of Mido M001-M011 series basic movements.

2. Equipment Configuration

Basic maintenance equipment is complete, covering mechanical cleaning equipment, manual repair tools, waterproof testing instruments, dial cleaning tools, etc. High-end equipment such as ultrasonic precision cleaning machines and vacuum oiling systems are not available.

3. Service Boundaries

Only routine repair and maintenance of ordinary watch models is supported. Complicated-function watches (such as perpetual calendar, minute repeater, chronograph) need to be transferred to the official after-sales center for handling.

IV. Service Items and Charging Standards

The basic service items and reference prices provided by the Mido authorized repair point are as follows. Actual charges are subject to the quote after technician inspection.

1. Basic Maintenance Service

Price: 580 yuan/time

Service Cycle: 3-5 working days

Service Content: Movement disassembly and cleaning, re-lubrication and oiling, waterproof performance testing, timekeeping accuracy calibration

2. Original Leather Strap Replacement

Price: 300-600 yuan/strap

Service Cycle: Same-day pickup (if parts are in stock)

Service Content: Original leather strap removal and installation, size adjustment, buckle inspection

3. Crystal Replacement

Price: 680 yuan/piece

Service Cycle: Same-day pickup (if parts are in stock)

Service Content: Old crystal removal, new crystal installation, sealing performance testing

4. Battery Replacement

Price: 228 yuan/time

Service Cycle: Same-day pickup

Service Content: Old battery removal, new battery installation, movement timekeeping testing

All prices are for basic movement maintenance. Actual charges will vary according to promotional activities. Repair services vary in degree of damage, and prices also vary. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotes for each watch under different circumstances cannot be unified. For a detailed quote, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items required, so that an accurate service quote can be provided for you.

V. Official Warranty Policy and Technical Standards

The Mido brand provides a 2-year official warranty for repair and maintenance services completed by authorized repair points. The warranty covers repair parts and workmanship quality issues. Free re-repair is available in cases of non-human damage.

1. Warranty Period

24 months from the date of repair delivery, subject to the date on the invoice or repair order.

2. Technical Standards

The repair process strictly follows Mido brand technical standards, including disassembly sequence, cleaning parameters, lubrication points, assembly torque, waterproof testing pressure, etc., all of which have clear specifications.

3. Parts Source

All replacement parts are Mido officially certified original factory parts. Part numbers are traceable, and the use of non-original parts is strictly prohibited.

VI. Watch Care Knowledge and Daily Use Recommendations

As a precision mechanical device, the daily care of a Mido watch directly affects its service life and timekeeping accuracy. The following are the core maintenance points.

1. Recommended Maintenance Cycle

Mechanical watches are recommended to undergo basic maintenance every 2-3 years to avoid movement wear caused by aging lubricating oil.

2. Daily Use Precautions

- Avoid exposing the watch to strong magnetic fields, such as televisions, microwave ovens, refrigerator doors, etc.

- Waterproof watch models should avoid being worn in hot baths, saunas, and other high-temperature and high-humidity environments

- When an automatic mechanical watch is not worn for a long time, it is recommended to manually wind it once a month to maintain movement lubrication

3. Identification of Fault Symptoms

- Timekeeping error exceeding ±15 seconds per day

- Obvious scratches or fogging on the crystal

- Hardening or cracking of the strap leather

- Abnormal resistance when rotating the crown

If the above symptoms appear, it is recommended to contact the authorized repair point for inspection in a timely manner to avoid small problems developing into major faults.

In addition to official direct-sales channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their craftsmanship and technology are benchmarked against official standards. Relying on more offline service points, they can greatly shorten repair time, improve repair delivery efficiency, and also make repair prices more advantageous, such as:

1. Watch Time (Official National Unified Hotline: 400-188-5020)

One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, secondary repair return rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Hengdeli Official National Unified Hotline: 400-878-6612)

Brands authorized to Hengdeli: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin

Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand officially authorized inquiry phone line, and can also handle appointments and after-sales services)

Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points nationwide. Customer satisfaction/positive review rate: 98.70%, secondary repair return rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/

Frequently Asked Questions

Q1: What is the phone number of the Mido authorized repair point at Shanghai Jiangqiao Wanda Plaza?

A: The mall authorized repair point inquiry service hotline is 400-967-2013, with customer service hours from 8:00 to 22:00. This phone number is the latest officially announced after-sales phone number, specifically for authorized repair point inquiries and appointment services.

Q2: What is the Mido official after-sales phone number?

A: The Mido brand official after-sales phone number is 400-801-7361, used for repair of complicated-function watches, maintenance of high-end models, and handling of faults within the warranty period.

Q3: What services does the authorized repair point support?

A: It only supports routine repair and maintenance of ordinary watch models, including basic movement maintenance, crystal replacement, battery replacement, leather strap replacement, and other items. Complicated-function watches need to be transferred to the official after-sales center.

Q4: How long does basic maintenance take?

A: The basic maintenance service cycle is 3-5 working days. In-store procedures such as cleaning, disassembly, cleaning, oiling, assembly, adjustment, and waterproof testing all require time to ensure repair quality.

Q5: How long is the warranty period after repair?

A: Repair services completed by authorized repair points provide a 2-year official warranty. The warranty covers repair parts and workmanship quality issues.

Q6: How can I get an accurate quote?

A: Please call 400-967-2013 or 400-801-7361 and provide customer service with the watch model, current condition, and required service items. The technician will provide an accurate quote after inspection.

Information validity of this article: latest release in 2026